RETURN & EXCHANGES

Things You Need to Know

If you are not satisfied with your purchase, you can submit a return or exchange within seven (7) days of purchase if the item(s) is in the original condition and unused. All returned items are subject to inspection prior to processing. Exchange shipping for different colors or sizes is $7.50 within the US.

We do not provide returns or exchanges for those outside of the US. Customs duties and taxes are non-refundable through Binge Attire.  


✓ Once we receive your item, we will inspect the return and process the exchange. Our return center does not hold inventory on an open exchange request so we always recommend sending back the exchanged item sooner than later to ensure you get the correct size.


✓ Customers are only allowed to submit a single exchange per item on their order. You will not be able to submit a second exchange of an already exchanged item.


  •     ✓If you elect to make a return for refund, the cost of return shipping is $7.50 for any number of items and will be deducted automatically from your refund.


  •     ✓Once we receive your item, we will inspect the return and refund the purchase amount to the original form of payment or issue the store credit to your email on file. Refunds are processed within 1-3 business days of us receiving your items. 


✓ We allow a gift recipient the ability to return a gift for store credit or a new size, with or without access to the original order number and the shipping zip code. 


✓ If the gift recipient does not have the original order number and/or zip code you will be prompted to provide additional information about the items, including who gave the gift. This information is sent to our support team who will attempt to locate the order and reply back directly to your email with the order details on our end once the package is checked back in. 


DAMAGED OR MISSING ITEMS

Unfortunately this can happen sometimes, but thankfully not very often. Regardless of your shipment country, if your item arrives damaged or incorrect, no need to worry, we’ll make sure you are taken care of. For the fastest resolution, please send us a photo showing the poor quality print or the damaged area of the item and the order number. A request for replacement needs to be made within seven (3) days of receiving the purchase.


FINAL SALE ITEMS

Please note, all sale items and items made on-demand may be marked FINAL SALE, in which case they are not eligible for refund, exchange, or store credit. Please carefully review all product details, including the products shipping description and all sizing information prior to purchasing.


PRICE ADJUSTMENTS

Binge Attire does not currently honor post-purchase price adjustments to existing orders

 

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